Terms of Service

These Terms of Service govern your access to and use of https://hvova.com and your purchase of products from HVOVA.

Contact

For questions, please contact service@hvova.com.

Use of the Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms. You must not misuse the website, attempt unauthorised access, interfere with security features or use the website in a way that may damage HVOVA or other users.

Product Information

We aim to display accurate product descriptions, images, prices and availability. However, minor variations may occur, including colour differences due to screen settings. We reserve the right to correct errors, update information or cancel orders affected by obvious pricing or product information mistakes.

Orders

Your order is an offer to purchase products from HVOVA. We may accept or decline orders at our discretion, including where products are unavailable, payment is not authorised, delivery is not possible or an error has occurred.

Prices and Payment

Prices are displayed on the website and may include or exclude taxes depending on your location and checkout settings. Payment must be completed using the payment methods available at checkout.

Shipping

Shipping times are estimates and may vary due to stock availability, destination, carrier delays, customs processing or events beyond our control. Please see our Shipping Policy for more details.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and, where applicable, consumer rights in your country or region.

Warranty

Products may be covered by a voluntary commercial warranty and statutory consumer rights. Please see our Warranty Policy for details.

Intellectual Property

All website content, including text, images, graphics, logos, product names and designs, is owned by or licensed to HVOVA and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law, HVOVA is not liable for indirect, incidental or consequential losses arising from your use of the website or products. Nothing in these Terms limits rights that cannot be excluded under applicable consumer law.